"Wipro"
Freshers Hiring For Administrator @ in
Bangalore
Job
role: Administrator
Company Name
|
Wipro
|
Job role
|
Administrator
|
Education
|
B.E/B.Tech/Any Degree
|
Experience
|
Freshers
|
Location
|
Bangalore
|
Website
|
www.wipro.com
|
Job Description:
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor
- co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement.
Candidate
Profile:
- Candidates should possess B.E/B.Tech/Any Degree from recognized university
- Person should have telecom voice network knowledge.
- Person should have good communication skills in English.
- Person should have prior experience of working in NOC and in shifts.
- Person should be willing to work in different shifts.
- Person should have prior experience of working in Voice network support.
- Person should have knowledge Remedy tool for incident management.
- Knowledge of Nortel or Avaya equipment is added advantage.
- Prior experience of directly talking to field technician is added advantage.
- Person should be self-driven and right attitude for work.
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