"Akamai" Freshers Hiring For Associate Technical Solutions Engineer @ in Bangalore

"Akamai" Freshers Hiring For Associate Technical Solutions Engineer @  in Bangalore

Job role: Associate Technical Solutions Engineer

Company Name	Akamai Technologies
Jobrole	Associate Technical Solutions Engineer
Education	B.E/B.Tech/MCA
Experience	Freshers
Location	Bangalore
Website	www.akamai.com

Job Description:

• Be part of an exciting intelligent platform team with emphasis on proactive support through tools,

• automation and process initiatives. · Provide mission critical support on cutting edge technologies with some of the best industry practices.

• Solve complex technical problems for elite fortune 500 customers and issues reported from the

• technical staff of our customers related to Akamai’s products and Infrastructure.

• Be part of a team that is equipped with state of the art streaming technology and troubleshooting methods.

• Be part of an event support team supporting marquee events like IPL, Royal British Wedding and World Cup.

• Demonstrate leadership and work independently to resolve complex technical problems, including escalation to our product engineers as necessary.

• Demonstrate Customer Orientation: You are able to understand quickly what the customer wants  and the associated technical and business impact.

• Work with an English speaking, multicultural team, operating in different time zones.

• Help in developing methods and best practices for delivering outstanding service.

• Participate to share knowledge through creation of knowledge base articles about solved issues.

• Define, coordinate, and prioritize customer feedback and convert it to ideas into engineering

• requirements for future enhancements to Akamai's services, in addition you will team up with

• Engineering and Product Management to implement these enhancements.

• Flexible working time (important to understand customers of different cultures and nationality).

Skills

• Strong analytical skills and technical writing skills; excellent communicator who can disseminate

• information in a clear manner to both business and technical audiences.

• Must be able to resolve complex, highly technical issues; creative and able to "think-out-of- the-box", propose and implement new Solutions for customers.

• Self-motivated and capable of managing multiple priorities and commitments.

• Believe that today's youth can not only come with fresh and innovative ideas but also can reshape  the team's objectives.

• Like to believe in the concept, work hard and play hard.

• Strong team players who enjoy working in a fast paced team atmosphere.

Click Here To Apply