Replace "" “Cognizant” walk-in for Team Leader in @ Hyderabad | Jobs

Friday, 26 August 2016

“Cognizant” walk-in for Team Leader in @ Hyderabad

“Cognizant” walk-in for Team Leader in @ Hyderabad


Jobrole:Team Leader
Team Leader
Any Graduate/PG
5 - 9 Years

Walk-In Date :27 Aug 2016Walk-In Time :11:00 AM - 01:00 PM in Hyderabad
Job Description:
  • Lead a team of 20 associates.
  • Day to day management of operations, SLAs and interfacing with the client.
  • Review Disability claims, Summarization of Medical and Financial statements received from the Claimants.
  • Take / Make escalation calls to Claimant, Employers as part of claim review process.
  • Develop, maintain and revise Standard Operating Procedures and training documents as required.
  • Working with the delivery manager to ensure process compliance to organizational and client specific requirements.
  • Drive process improvements, people engagement and performance management.
  • Groom and mentor team members.
  • Support organizational and project initiatives along with the delivery manager.

  • Should have handled a team of 20 associates.
  • 6+years experience with at-least 2 years in Team Leading responsibilities.
  • Willingness to work in night shifts.
  • Experience in voice background handling escalation calls.
  • Must be a very hands on individual who can roll up his/her sleeves to accomplish the desired results.
  • Analytical Skills : Ability to use systematic, disciplined and data driven methods that get to root causes and solution identification.
  • Decision making : Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
  • Quality : Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified.
  • Teamwork : Gives and welcomes feedback, contributes to building positive team spirit, supports everyones efforts to succeed.
  • Communication : Clear and good verbal and written communication skills; expresses opinion without hesitation.
  • Ethics : Treats people with respect, keeps commitments and works with integrity.
  • Domain Expertise : Health Care / Insurance.

Venue Details:
Cognizant Technology Solutions,
1st Floor. Building No.12 A,
Multi purpose room Recrutiment bay,

Raheja Mindspace, Hyd- 500081.

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