"TCS" Hiring
For Exp to Team Member @ Kolkata
Job
role: Team Member
Company Name:
|
Tata Consultancy Services (TCS)
|
Job role:
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Team Member
|
Education:
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BA/BSc/BCom/BBA
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Experience:
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1 - 4 Years
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Job Location:
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Kolkata
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Website:
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Walk-in
on 25th to 29th July 2016 Between 10:00 AM to 12:00 PM @ Kolkata
Job Description:
- Team Member
- To answer customer queries and manage customer expectations through interactions via
- Web Chat and Emails.
- To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.
- To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.
- To manage all daily tasks and duties related to the process with strict compliance to guidelines.
- To keep abreast with constant changes in regulations and developments within the industry to help customers most effectively and avoid repeat contacts.
Skills:
- Excellent written and verbal communication skills.
- Must be Customer Centric.
- Must have an analytical bent of mind.
- Excellent knowledge of basic computer skills.
- Ability to take on stretch assignments and deliver under pressure.
- Must be patient motivated towards work.
- Willing to work on rotational shifts, weekly offs and exigencies arising out of business requirements.
- Mandatory Documents:
- Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose.
Venue Address
Tata
Consultancy Services,
9th
Floor, Tower A1,
Unitech
Infospace Gate 1,
New
Town, Rajarhat, Kolkata.
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