Jobs: Fresher/Exp Hiring For Technical Support Analyst @ "Thomson Reuters" in Hyderabad

Fresher/Exp Hiring For Technical Support Analyst @ "Thomson Reuters" in Hyderabad

Job role: Technical Support Analyst

Walk-in on 25th & 26th July 2016 Between 04:00 PM to 04:30 PM @ Hyderabad

Job Description:

Technical Support Analyst
Experience with Contact Center Operations and CRM functionality.
Excellent written, interpersonal communication and problem solving skills.
Ability to distill and communicate, both in verbal and written form, business and/or technical
information in terms that are easily understood by staff and customers.
A good team player with the ability to work on own their initiative with minimal direct supervision.
Organized and detail oriented, with the ability to multi-task in a diverse and matrix environment.
Demonstrated ability to meet departmental deadlines and organizational goals using effective organization and planning skills.
In-depth knowledge of database searching and analysis functions, file management, electronic
publishing, the patent/literature scholarly process and the drug development process.
Knowledge of database design and content, hardware and software applications, electronic product delivery systems and emerging technology products.
Knowledge of patents, literature scholarly process or drug development process.
Service oriented, with the ability to provide empathetic customer support within policy guidelines and established procedures.
Ability to meet deadlines.
Knowledge of production systems and processes.

Venue Address

Thomson Reuters, Plot no 14,

Solitaire Building, Madhapur, Hyderabad,

Land Mark : Near to INORBIT Mall.

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