"TCS" Hiring For Exp to Team Member @ Kolkata

"TCS" Hiring For Exp to Team Member @ Kolkata

Job role: Team Member

Company Name:	Tata Consultancy Services (TCS)
Job role:	Team Member
Education:	BA/BSc/BCom/BBA
Experience:	1 - 4 Years
Job Location:	Kolkata
Website:	www.tcs.com

Walk-in on 25th to 29th July 2016 Between 10:00 AM to 12:00 PM @ Kolkata

Job Description:

• Team Member
• To answer customer queries and manage customer expectations through interactions via
• Web Chat and Emails.
• To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.
• To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.
• To manage all daily tasks and duties related to the process with strict compliance to guidelines.
• To keep abreast with constant changes in regulations and developments within the industry to help customers most effectively and avoid repeat contacts.

Skills:

• Excellent written and verbal communication skills.
• Must be Customer Centric.
• Must have an analytical bent of mind.
• Excellent knowledge of basic computer skills.
• Ability to take on stretch assignments and deliver under pressure.
• Must be patient motivated towards work.
• Willing to work on rotational shifts, weekly offs and exigencies arising out of business requirements.
• Mandatory Documents:
• Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose.

Venue Address

Tata Consultancy Services,

9th Floor, Tower A1,

Unitech Infospace Gate 1,

New Town, Rajarhat, Kolkata.