Fresher/Exp Hiring For Technical Support Analyst @ "Thomson Reuters" in Hyderabad

Fresher/Exp Hiring For Technical Support Analyst @ "Thomson Reuters" in Hyderabad

Job role: Technical Support Analyst

Company Name:	Thomson Reuters
Job role:	Technical Support Analyst
Education:	Any Graduate
Experience:	0 - 2 Years
Job Location:	Hyderabad
Website:	www.thomsonreuters.com

Walk-in on 25th & 26th July 2016 Between 04:00 PM to 04:30 PM @ Hyderabad

Job Description:

• Technical Support Analyst
• Experience with Contact Center Operations and CRM functionality.
• Excellent written, interpersonal communication and problem solving skills.
• Ability to distill and communicate, both in verbal and written form, business and/or technical
• information in terms that are easily understood by staff and customers.
• A good team player with the ability to work on own their initiative with minimal direct supervision.
• Organized and detail oriented, with the ability to multi-task in a diverse and matrix environment.
• Demonstrated ability to meet departmental deadlines and organizational goals using effective organization and planning skills.
• In-depth knowledge of database searching and analysis functions, file management, electronic
• publishing, the patent/literature scholarly process and the drug development process.
• Knowledge of database design and content, hardware and software applications, electronic product delivery systems and emerging technology products.
• Knowledge of patents, literature scholarly process or drug development process.
• Service oriented, with the ability to provide empathetic customer support within policy guidelines and established procedures.
• Ability to meet deadlines.
• Knowledge of production systems and processes.

Venue Address

Thomson Reuters, Plot no 14,

Solitaire Building, Madhapur, Hyderabad,

Land Mark : Near to INORBIT Mall.