"Dell" Hiring For Fresher/Exp to Accounts Receivable Associate @ Hyderabad

"Dell" Hiring For Fresher/Exp to Accounts Receivable Associate @ Hyderabad

Job role: Accounts Receivable Associate

Company Name:	Dell
Job role:	Accounts Receivable Associate
Education:	Any Graduate
Experience:	0-5 Years
Job Location:	Hyderabad
Website:	www.dell.com

Walk-in on 4th to 29th July 2016 at 11:00 AM @ Hyderabad

Job Description:

• Accounts Receivable Associate
• The duties of a Collection Associate include collection calls and/or correspondence in a fast paced
• goal oriented collections department. Accountable for reducing delinquency for assigned accounts.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
• Perform other assigned tasks/duties necessary to support the Accounts Receivable Department.
• Partner with other departments, DRT, customers, and team members to improve current processes (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with customers and sales.
• Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization

Candidate Profile

• Adhere to Collection tool strategy and work flow management goals
• Ensure 100% ledger coverage & accurate problem coding in timely manner
• Daily Call Targets to be met
• Timely penetration of disputes
• Provide accurate weekly/monthly/quarterly projections against collector goals
• SLA adherence on mailbox, voicemail, follow ups closure

Skills

• Prefer candidates with financial process background
• Sound knowledge of B2B Collection
• Should be open to work in night shifts in a 24x7 environment.
• Should have excellent communication skills in English.
• Should be open to relocate to Hyderabad
• Note: Graduate in any stream apart from B.Tech, B.E, M. Tech & MS. Looking for immediate joiners

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