"Capgemini" Hiring For Exp to Desktop Support Engineer @ Hyderabad

"Capgemini"  Hiring For Exp to Desktop Support Engineer @ Hyderabad

Job role: Desktop Support Engineer

Company Name:	Capgemini
Job role:	Desktop Support Engineer
Education:	Any Degree
Experience:	0.2 - 2 Years
Job Location:	Hyderabad
Website:	www.capgemini.com

Job Description:

• Desktop Support Engineer
• Remotely resolve issues faced by users related to their desktop/laptop. Create ticket and troubleshoot and/or assign it to the relevant resolver group.
• Basic IT and technical knowledge. (Desktop troubleshooting skills)
• Basic network knowledge and troubleshooting skills.
• Ability to interpret technical information and present it in simple terms for a less technically awareaudience
• Contextual ticket prioritization understanding.
• Understanding of the client benefit and loss matrix.

Candidate Profile

• Candidates should possess any degree from a recognized university
• Good communication skill
• Willing to work in 24*7 shift.
• Should be able to lead a conversation and take control of conversation.

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