Fresher/Exp
Hiring For System Support Analyst @ "ExxonMobil" in
Bangalore/Mumbai/Gurgaon
Jobrole: System Support Analyst
Name
|
ExxonMobil
|
Jobrole
|
System Support Analyst
|
Education
|
B.E/B.Tech/Any Degree
|
Experience
|
Freshers/1-3 Years
|
Location
|
Bangalore/Mumbai/Gurgaon
|
Website
|
|
Job Description:
- Provide technical support via phone queues & email mailboxes
- Administer IDs for web-based applications
- Provide systems support and problem diagnosis/resolution
- Test new system updates to understand new functionality and impact on customers prior to
- implementation
- Engage technical help desk or third party service support teams, when required
- Meet or exceed call handling standards
- Ensure all incidents are logged into the call management system
Candidate
Profile:
- Bachelor degree holders with GPA 6 and above (Fresh graduates are welcomed to apply)
- One to three years of relevant work experience will be an advantage (e.g. technical support /
- troubleshooting)
- Good technical / IT knowledge
- Good communication and analytical skills
- An effective team player
- Adaptable and able to work under pressure
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