Fresher Hiring For Junior Analyst/Analyst @ "eClerx" in Haryana

Fresher Hiring For Junior Analyst/Analyst @ "eClerx" in Haryana

Job role: Junior Analyst/Analyst

Name	eClerx Services Limited
Job role	Junior Analyst/Analyst
Education	B.Tech/BBA/BCA/BA/B.Com/MBA (2016 Batch) (no backlogs)
Experience	Freshers (2015 & 2016 Batch)
Location	Chandigarh
Website	www.eclerx.com

Job Description:

• Off-campus On 14th July 2016 at 9:30 AM @ Haryana
• Essential Skill Set Required
• Ability to quickly and efficiently assimilate process knowledge
• Must be reliable in terms of attendance and timing
• Exhibit patience and ability to explain/help team members
• Good team player with analytical skills and high energy levels
• Excellent communication and interpersonal skills
• Professional in conduct/behavior, appearance, and communication
• Monitor the customer interactions
• Analyze the customer accounts
• Verifying the customer accounts as per the data available
• Assisting the regular and routine customer queries regarding Products and
• services of the client via Chat
• Ensure that appropriate steps were taken to resolve customer’s problems and providing feedback
• accordingly
• Basic Knowledge of Hardware (modems , Routers and Troubleshooting)
• MBA/BBA/B.Com: Voice
• Essential Skill Set Required
• Ability to quickly and efficiently assimilate process knowledge
• Must be reliable in terms of attendance and timing
• Exhibit patience and ability to explain/help team members
• Good team player with analytical skills and high energy levels
• Excellent communication and interpersonal skills
• Professional in conduct/behavior, appearance, and communication
• Job Description:
• Reading Operator comments
• Checking service status of account in diagnostic tools
• Understanding of web technologies and cable setup
• Troubleshooting of technical issues related to modems & Routers
• Effective communication and close looping with client in case of observation
• Updating status in internal as well as client tools
• Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)
• 
  

Venue Address

APIIT SD INDIA, Near Toll Plaza Panipat,

Haryana

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