"Dell"
Hiring For Fresher/Exp to Accounts Receivable Associate @ Hyderabad
Job
role: Accounts Receivable Associate
Company Name:
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Dell
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Job role:
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Accounts Receivable Associate
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Education:
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Any Graduate
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Experience:
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0-5 Years
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Job Location:
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Hyderabad
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Website:
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Walk-in
on 4th to 29th July 2016 at 11:00 AM @ Hyderabad
Job Description:
- Accounts Receivable Associate
- The duties of a Collection Associate include collection calls and/or correspondence in a fast paced
- goal oriented collections department. Accountable for reducing delinquency for assigned accounts.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
- Perform other assigned tasks/duties necessary to support the Accounts Receivable Department.
- Partner with other departments, DRT, customers, and team members to improve current processes (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely
- basis. Establish and maintain effective and cooperative working relationships with customers and sales.
- Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization
Candidate Profile
- Adhere to Collection tool strategy and work flow management goals
- Ensure 100% ledger coverage & accurate problem coding in timely manner
- Daily Call Targets to be met Timely penetration of disputes
- Provide accurate weekly/monthly/quarterly projections against collector goals
- SLA adherence on mailbox, voicemail, follow ups closure
Skills
- Prefer candidates with financial process background
- Sound knowledge of B2B Collection
- Should be open to work in night shifts in a 24x7 environment.
- Should have excellent communication skills in English.
- Should be open to relocate to Hyderabad
Note: Graduate in any
stream apart from B.Tech, B.E, M. Tech & MS. Looking for immediate joiners
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