“Red Hat” hiring for Technical Training Content Developer @ in Pune

“Red Hat” hiring for Technical Training Content Developer @ in Pune

Job role: Technical Training Content Developer

Company Name	Red Hat
Jobrole	Technical Training Content Developer
Education	Bachelor's Degree
Experience	Freshers
Location	Pune
Website	www.redhat.com

Job Responsibilities:

• Develop middleware and other technical training materials for technical support audiences that focus on customer support workflow, tools, personal qualities, and technical competencies.

• Consult with various teams within the Customer Experience & Engagement organization on training best practices, learning objectives, and general training strategies.

• Work with other content developers to develop improved developer processes, tooling and QA testing as needed.

• Create lab-based training using a virtual lab environment as well as content development tooling.

• Review previously published modules and update based on current learner needs.

• Collaborate with the internal knowledge team to align training topics with Red Hat Customer Portal content topics.

Skills:

• Bachelor's degree in computer science, engineering, or business.

• Knowledge and working experience with Middleware technologies such as EAP, Fuse and Red Hat Mobile Application Platform.

• Knowledge and working experience with devops technology.

• Ability to design, create, and organize training content into traditional classroom and eLearning modalities.

• Experience working with learning management systems and virtual lab environments; familiarity with SCORM and Git is a plus.

• Extensive knowledge of Red Hat's product portfolio and open source software.

• Experience in a support organization strongly preferred.

• Outstanding interpersonal communication skills and and cross-functional relationship building skills.

• Creative, self-motivated, and capable of working independently as well as part of a globally distributed team without daily supervision.

• Experience administering Red Hat Enterprise Linux (RHEL) is required; Red Hat Certified Engineer (RHCE) is preferred.

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