Replace "" "Capgemini"Fresher/Exp Hiring For System Engineer @ in Kolkata | Jobs

Monday, 17 October 2016

"Capgemini"Fresher/Exp Hiring For System Engineer @ in Kolkata

"Capgemini"Fresher/Exp Hiring For System Engineer @  in Kolkata


Job role: System Engineer

Company Name
System Engineer
Any Degree
0-1 Year

Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to  customer queries over the voice based phone service.
  • Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
  • Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Candidates should possess any degree from recognized university.

Candidate Profile

  • Should have excellent communication and English speaking skills.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Knowledge of basic computer operations.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities.
  • Should have great interpersonal skills and ability to perform under pressure.
  • Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk.

Click Here To Apply

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