“IBM” Inviting for Technical Support Associate @ in Hyderabad

“IBM” Inviting  for Technical Support Associate @ in Hyderabad

Job role: Technical Support Associate

Company Name	IBM
Job role	Technical Support Associate
Education	Bachelor's Degree/Diploma
Experience	0 - 4 Years
Location	Hyderabad
Website	www.ibm.com

Hyderabad  Walk-In Date :22 & 23 Sep 2016 Walk-In Time :10:00 AM - 02:00 PM

Job Description:

• Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

• Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Responsibilities:

• Bachelor's Degree.

• Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.

• Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

• English: Fluent.

• Shifts will be 24x7 in nature and can vary depending on geographies supported.

Venue Address:

IBM India Pvt. Ltd,

APIIC Software Layout,

Raheja IT Park, 3B, Phase 2,

Madhapur, Hyderabad, 500081.