”Dell” Inviting for Client Technical Support Associate @ in Gurgaon

”Dell” Inviting  for Client Technical Support Associate @ in Gurgaon

Job role: Technical Support Associate

Company Name	Dell
Job role	Technical Support Associate
Education	Any Degree
Experience	0 - 3 Years
Location	Gurgaon
Website	www.dell.com

Gurgaon Walk-In Date :13 Sep 2016 Walk-In Time :11:00 AM - 03:00 PM

Job Description:

• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

• Diagnosis & resolving of the hardware problems and troubleshooting.

• Verifies warranty entitlement and determines appropriate action.

• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

• Documents problems in the support solution database for diagnostics and solution implementation.

• Provides basic remote deployment, maintenance and consulting services.

Job Requirements:

• Should be open to work in rotational / night shifts in a 24 by 7 environment.

• Should have an excellent communication skills.

Venue Details:

Dell International Services,

Vipul Tech Square, Opposite Central Park,

Sector Road, Sector-43, Gurgaon - 122002.