Replace "http://www.hrdesks.com" ”Dell” Inviting for Client Technical Support Associate @ in Gurgaon | Jobs

Sunday, 11 September 2016

”Dell” Inviting for Client Technical Support Associate @ in Gurgaon

”Dell” Inviting  for Client Technical Support Associate @ in Gurgaon

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Job role: Technical Support Associate

Company Name
Dell
Job role
Technical Support Associate
Education
Any Degree
Experience
0 - 3 Years
Location
Gurgaon
Website
www.dell.com


Gurgaon Walk-In Date :13 Sep 2016 Walk-In Time :11:00 AM - 03:00 PM

Job Description:

  • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Provides basic remote deployment, maintenance and consulting services.


Job Requirements:

  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.



Venue Details:

Dell International Services,

Vipul Tech Square, Opposite Central Park,


Sector Road, Sector-43, Gurgaon - 122002.

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