"Flextronics" Freshers/Exp Hiring For Associate Engineer @ in Chennai

"Flextronics"  Freshers/Exp Hiring For Associate Engineer @  in Chennai

Jobrole: Associate Engineer

Name	Flextronics
Jobrole	Associate Engineer
Education	B.E/B.Tech/M.E/MCA
Experience	0-3 Years
Location	Chennai
Website	www.flextronics.com

Job Description:

• Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting).
• Answer Customer Service Calls and resolve issues reported by Self service tool Follow up with End
• Users when required by email and outbound calls.
• Provide Training to End Users Create and Publish KB Articles Map HD Proces

Candidate Profile:

• Candidate should possess B.E/B.Tech/M.E/MCA  from a recognized University or Institution.
• Customer Service / Technical troubleshooting Experience
• Basic Operating System knowledge (Win XP / Vista / 7)
• Basic Networking knowledge
• Basic knowledge of Email clients
• Problem Resolution Skills
• Customer Service Oriented
• Good Communications Skills
• BPO background will be an additional advantage.

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