"Flextronics"
Freshers/Exp Hiring For Associate Engineer
@ in Chennai
Jobrole: Associate
Engineer
Name
|
Flextronics
|
Jobrole
|
Associate Engineer
|
Education
|
B.E/B.Tech/M.E/MCA
|
Experience
|
0-3 Years
|
Location
|
Chennai
|
Website
|
www.flextronics.com
|
Job
Description:
- Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting).
- Answer Customer Service Calls and resolve issues reported by Self service tool Follow up with End
- Users when required by email and outbound calls.
- Provide Training to End Users Create and Publish KB Articles Map HD Proces
Candidate
Profile:
- Candidate should possess B.E/B.Tech/M.E/MCA from a recognized University or Institution.
- Customer Service / Technical troubleshooting Experience
- Basic Operating System knowledge (Win XP / Vista / 7)
- Basic Networking knowledge
- Basic knowledge of Email clients
- Problem Resolution Skills
- Customer Service Oriented
- Good Communications Skills
- BPO background will be an additional advantage.
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