Fresher/Exp Hiring For Associate/Senior Associate @ "Dell" in Hyderabad.

Fresher/Exp Hiring For Associate/Senior Associate @ "Dell" in Hyderabad.

Jobrole: Associate/Senior Associate

Name	Dell
Jobrole	Associate/Senior Associate
Education	Any Graduate
Experience	0 - 5 Years
Location	hyderabad
Website	www.dell.com

Walk-in on 28h & 29th July 2016 at 11:00 AM @ Hyderabad

Job Description:

• The duties of a Collection Associate include collection calls and/or correspondence in a fast paced
•  golriented collections department.
• Accountable for reducing delinquency for assigned accounts.
• Providing customer service regarding collection issues, process customer refunds, process and
• review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account
• adjustments, customer reconciliations and processing credit memos.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Partner with other departments, DRT, customers, and team members to improve current processes
• (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.).
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with customers and sales.
• Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization.

Candidate Profile:

• Adhere to Collection tool strategy and work flow management goals.
• Ensure 100% ledger coverage & accurate problem coding in timely manner.
• Daily Call Targets to be met.
• Timely penetration of disputes.
• Provide accurate weekly/monthly/quarterly projections against collector goals.
• SLA adherence on mailbox, voicemail, follow ups closure.

Skills:

• Prefer candidates with financial process background.
• Sound knowledge of B2B Collection.
• Should be open to work in night shifts in a 24x7 environment.
• Should have excellent communication skills in English.

Venue Address

Plot No 42, Hitech City Layout,

Madhapur, Hyderabad 500081.