"Amazon" Hiring For Freshers to Cloud Support Associate @ Bangalore

"Amazon" Hiring For Freshers to Cloud Support Associate @ Bangalore

Job role: Cloud Support Associate

Company Name:	Amazon
Job role:	Cloud Support Associate
Education:	B.E/B.Tech
Experience:	Freshers
Job Location:	Bangalore
Website:	www.amazon.in

Job description

• As a Big Data Cloud Support Associate, you will provide technical support to a wide range of external customers as they build high-demand applications on top of our services.
• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
• Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
• Leverage extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
• Work on projects that improve support-related processes and customers’ technical support experience
• Write tutorials, how-to videos, and other technical articles for the customer community
• Work on critical, highly complex customer problems that may span multiple AWS services
• Interact with leading technologists around the world

Skills:

• B.Tech/B.E. (CS/IT & ECE Only)-2015 & 2016 Batch
• Academic Criteria: 70% throughout 10th, 12th & Degree
• Good knowledge in Java programming, Data Structures, OOPS concepts
• Good understanding of distributed computing concepts
• Good understanding of OS Linux (Sys Admin concepts)
• Good knowledge of Networking concepts (TCP/IP, OSI Model, DNS/DHCP etc)
• Good communication skills (written and verbal)

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