Walk-in For Freshers/Exp to Seller Support Associate in "Amazon" @ Hyderabad

Walk-in For Freshers/Exp  to Seller Support Associate in "Amazon" @ Hyderabad

Job role: Seller Support Associate

Company Name:	Amazon
Job role:	Seller Support Associate
Education:	Any Graduate
Experience:	0 - 5 Years
Job Location:	Hyderabad
Website:	www.amazon.com

Walk-in On 15th to 18th June 2016 Between 10:00 AM to 01:00 PM @ Hyderabad

Job Description:

• Seller Support Associate
• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Skills:

• Demonstrated desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required.
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
• Business acumen in areas of e-commerce and retail is advantageous.
• Process improvement awareness and experience.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency & adaptability in response to changing business needs.
• Demonstrates effective communication, composure, and professional attitude.
• Exemplary performance record, particularly with regard to quality & productivity.

Venue Address

Amazon Development Centre India Pvt. Ltd.,

9th and 10th Floor, Building No.9,

Raheja Mind Space, Madhapur, Hyderabad,

Land Mark: Opposite Westin Hotel.?