Walk-in For Fresher/Exp to International Voice Technical Support (networking) in "Accenture" @ Bangalore

Walk-in For Fresher/Exp to International Voice Technical Support (networking) in "Accenture" @ Bangalore

Job role: International Voice Technical Support (networking)

Company Name:	Accenture
Job role:	International Voice Technical Support (networking)
Education:	B.E/B.Tech/Any Degree
Experience:	0 - 5 Years
Job Location:	Bangalore
Website:	www.accenture.com

Walk-in On 13th to 30th June 2016 at 9:00 AM @ Bangalore

Job Description:

• International Voice Technical Support (networking)
• Receive orders to plan network completion.
• Gather information from different sources and create planning packs
• Coordinate with different departments, 3rd party vendors and contractors to ensure quick and efficient completion on network plans as the customer requirements
• To work productively whilst maintaining exceptional quality standards, in line with team targets
• To ensure full compliance with the Data Protection Act and subsequent amendments
• To contribute to the team learning through open and regular communication.
• Adhere to all company or departmental policies and procedures (personnel and operational)
• Ensure that product, technical, operational and customer knowledge is maintained at business requirements
• To minimize customer complaints and escalations by providing exceptional service.
• To ensure that all technical issues (spikes) are reported to your team leader.
• To demonstrate a positive working attitude at all times
• To be responsible for your own personal development and highlight any development needs to your
• Team Leader
• Perform other duties commensurate with the post

Skills

• Basic networking skills
• Proficient in network connectivity troubleshooting, TCP/ IP, Dial-up,Token Ring, Ethernet, LAN/WAN
• Understanding of OS, Windows 2000/ NT/ XP configuration options and troubleshooting
• Ability to identify basic hardware parts and aware of basic hardware & Network concepts
• Awareness of basic networking concepts and technologies
• Call Centre experience (Voice)
• PC Literate
• Problem solving
• Excellent standard of written English
• Excellent time management and multitasking skills

Venue Address

Accenture Services Pvt. Ltd Bangalore 3.

IBC Knowledge Park

No.4/1 bannerghatta Main Road,

Bangalore-560029