"HP" Hiring For Exp to Network Consultant @ Mumbai

"HP" Hiring For Exp to Network Consultant @ Mumbai

Job role: Network Consultant

Company Name:	Hewlett-Packard (HP)
Job role:	Network Consultant
Education:	Any Graduate
Experience:	2 - 5 Years
Job Location:	Mumbai
Website:	www8.hp.com

Job Description:

• Network Consultant
• Apply technical knowledge to operate a technology area (e.g. server administration, technical
• security management, performance management) or customer group with moderate risk/complexity.
• Integrate technical knowledge and business understanding to create superior solutions for company and for customers.
• Incident Management: Resolve most technical incidents independently within your technical area.
• Work with team members to resolve more complex or cross-technology incidents.
• Escalation Management: identify potential escalations and alert management proactively.
• Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
• Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs within area(s) of technical responsibility.
• Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
• Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Solution Design: Apply company solutions to meet moderately complex customer and/or trade/companyIT infrastructure needs within area(s) of technical responsibility.
• Quality: Provide continual improvement recommendations/direction setting advice within work team.
• Project Management: Participate in customer and internal projects, including transformation.
• Lead projects from own responsibility area.
• Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user’s needs within defined parameters.
• Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional.
• Seen as a resource to the team within area of technical responsibility.
• Typically advises or sets direction for:
• May provide leadership for small customer(s) or provide input for larger customer(s).
• Sub-region or region.
• Skills:
• Understanding of technology in direct responsibility.
• (developing) General understanding of related technologies.
• Customer Service.
• General Project Management.
• (developing) Customer/Vendor Management.
• (developing) Business Analysis.
• (developing) General Financial Management.

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