"Brocade" Hiring for Exp/Fre to Technical Support Engineer @ Bangalore On Jun 2016

"Brocade" Hiring for Exp/Fre  to Technical Support Engineer @ Bangalore On Jun 2016

Job role: Technical Support Engineer

Company Name:	Brocade
Job role:	Technical Support Engineer
Education:	BS Degree
Experience:	Exeprience
Job Location:	Bangalore
Website:	www.brocade.com

JOB SUMMARY:

Company Profile:

Define your ideal network. Think beyond fast, cost-effective, and reliable. Think about proven technology and eye-opening innovation. And an infrastructure that’s designed for agile response and open to the developments of vendors and technical communities worldwide. Now you’re thinking about Brocade.

Job Description:

• Experience with IP Networking L2/3 Protocols, IPv4, IPv6, BGP, OSPF, IS-IS, STP as well as an emphasis on SNMP, Linux and VMWare experience
• Provide high-level technical expertise in resolving core design and avoid further product issues
• Provides support to customers, resellers, and field personnel in resolving company product related issues
• Document sequence of events related to resolving customer technical issues
• Provide tier 3 high-level technical expertise in resolving Service Provider and Data Center product issues.

Candidate Profile:

Requirements:

Education level:

1. Bachelor’s degree in a technical field, Masters in Computer Science, MCSE, or equivalent experience of at least 5 years in a technical customer support team.

Work Experience:

1. Minimum of 5 years experience in a technical customer support environment

Education and Work Experience:

1. BS or related discipline.

2. Knowledge of working with test equipment like IXIA and Smartbits is a needed.

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