AMAZON
Description
Amazon.com,
Inc. often referred to as simply Amazon, is an American electronic commerce
company with headquarters in Seattle, Washington. It is the largest
Internet-based retailer in the United States. Amazon.com started as an online
bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video
downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming,
software, video games, electronics, apparel, furniture, food, toys and jewelry.
The company also produces consumer electronics—notably, Amazon Kindle e-book
readers, Fire tablets, and Fire TV —and is the world's largest provider of
cloud infrastructure services (IaaS).Amazon also sells certain low-end products
like USB cables under its in-house brand AmazonBasics.
The
company began as an online bookstore, an idea spurred off with discussion with
John Ingram of Ingram Book (now called Ingram Content Group), along with Keyur
Patel who still holds a stake in Amazon. Amazon was able to access books at
wholesale from Ingram. In the first two months of business, Amazon sold to all
50 states and over 45 countries. Within two months, Amazon's sales were up to
$20,000/week. While the largest brick and mortar bookstores and mail order
catalogs might offer 200,000 titles, an online bookstore could
"carry" several times more, since it would have a practically
unlimited virtual (not actual) warehouse: those of the actual product
makers/suppliers.
Amazon.com
operates retail websites for Sears Canada, bebe Stores, Marks & Spencer,
Mothercare, and Lacoste. For a growing number of enterprise clients, currently
including the UK merchants Marks & Spencer, Benefit Cosmetics' UK entity,
edeals.com, and Mothercare, Amazon provides a unified multichannel platform
where a customer can interact with the retail website, standalone in-store
terminals, or phone-based customer service agents. Amazon Web Services also
powers AOL's Shop@AOL.
Amazon
employs a multi-level e-commerce strategy. Amazon started off by focusing on
Business-to-Consumer relationships between itself and its customers, and
Business-to-Business relationships between itself and its suppliers but it then
moved to incorporate Customer-to-Business transactions as it realized the value
of customer reviews as part of the product descriptions. It now also
facilitates customer to customer with the provision of the Amazon marketplace
which act as an intermediary to facilitate consumer to consumer transactions.
The company lets almost anyone sell almost anything using its platform. In
addition to affiliate program that lets anybody post Amazon links and earn a
commission on click through sales, there is now a program which let those
affiliates build entire websites based on Amazon’s platform.
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