Job Opening in CSS corp @ chennai as a Associate/Senior Associate

Name: CSS Corp

Website: www.csscorp.com

Job Information:

Education: Any Graduate

Experience: 1 - 4 Years

Job Location: Chennai

Walk-in On 18th to 22nd April 2016 at 11:00 AM @ Chennai

Job Description:

Associate/Senior Associate

GOOD COMMUNICATION - For Voice Support.

Should be able to communicate effectively.

Should possess good telephone and email etiquette.

Must be a DEGREE

Should to work in US, UK time zones (24/7 environment including rotational night shifts).

Skills:

The Customer support representative will be responsible for identifying the issue with the

customers and routing them to the available engineer, when necessary.

They will create, manage tickets for the issues that the customer contacts.

They will act as the first point of contact before the customer reached the TAC.

Their job will also involve creation of licenses and support accounts to the clients world wide.

The team will also ensure customer satisfaction / experience is and stays a priority.

Manage high visibility concessions & can work with cross functional teams to provide best solutions.

Venue Address

CSS Corp Pvt. Ltd,

Ambit IT Park, Ground Floor,

Ambattur Industrial Estate, Chennai.