"ICICI"
Hiring for Phone Banking Officer (bank - job) On Mar 2016 @ Thane/Hyderabad
Job Role: Phone Banking Officer
Eligibility
:
|
Any
Graduate |
Location :
|
Thane/Hyderabad |
Experience
:
|
Thane/Hyderabad |
Company:
|
ICICI |
Website :
|
www.icicicareers.com |
JOB SUMMARY:
Company profile :
ICICI Bank is India's largest private sector bank with
total assets of Rs. 5,946.42 billion (US$ 99 billion) at March 31, 2014 and
profit after tax Rs. 98.10 billion (US$ 1,637 million) for the year ended March
31, 2014.ICICI Bank currently has a network of 3,845 Branches and 12,012 ATM's
across India.
Job Description:
The incumbent is responsible for servicing customers
over phone on various products and services offered by ICICI Bank Location:
Thane ,Hyderabad
Key Deliverables:
1. Handle and resolve customer complaints/ queries
over phone
2. Provide customers with relevant product and service
information
3. Cross sell various banking products to customers
over phone
Key Skills:
1. Proficient in spoken English & Hindi language
2. Open to work in rotational shifts
Qualifications &
Experience:
1. Graduate in any discipline with 0 to 4 years of
experience
2. Age : Less than 28 years
3. Salary and grade offered will commensurate with
experience
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