"ICICI" Hiring for Phone Banking Officer (bank - job) On Mar 2016 @ Thane/Hyderabad

"ICICI" Hiring for Phone Banking Officer (bank - job) On Mar 2016 @ Thane/Hyderabad

Job Role:  Phone Banking Officer

Eligibility :	Any Graduate
Location :	Thane/Hyderabad
Experience :	Thane/Hyderabad
Company:	ICICI
Website :	www.icicicareers.com

JOB SUMMARY:

Company profile :

ICICI Bank is India's largest private sector bank with total assets of Rs. 5,946.42 billion (US$ 99 billion) at March 31, 2014 and profit after tax Rs. 98.10 billion (US$ 1,637 million) for the year ended March 31, 2014.ICICI Bank currently has a network of 3,845 Branches and 12,012 ATM's across India.

Job Description:

The incumbent is responsible for servicing customers over phone on various products and services offered by ICICI Bank Location: Thane ,Hyderabad

Key Deliverables:

1. Handle and resolve customer complaints/ queries over phone

2. Provide customers with relevant product and service information

3. Cross sell various banking products to customers over phone

Key Skills:

1. Proficient in spoken English & Hindi language

2. Open to work in rotational shifts

Qualifications & Experience:

1. Graduate in any discipline with 0 to 4 years of experience

2. Age : Less than 28 years

3. Salary and grade offered will commensurate with experience

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